Hours:
Tuesday, Wednesday and Friday: 7:30AM-4:00
PM. 1st & 3rd Saturday / Thursdays by special request.
Geriatric Pets; Dogs and Cats over a certain age find it difficult
to endure the grooming process especially if they are not groomed on a regular
basis
For most pets a regular grooming schedule would be six times a year.
It is the policy of this company to schedule older pets when the owner is available
for pick-up as soon as they are finished.
We ask that you let us know when you call to make an appointment that your pet is older and has special needs
so we can make the necessary arrangements.
Payment: We accept
Visa, MasterCard and Personal Checks. There is a $45.00 fee on all checks
that are returned to us for non payment by the bank.
Missed Appointments: We request that, when
possible, a 48
window be given on all cancelled
appointments.
Regular offenders will be charged a $65.00 non cancellation fee per pet.. A fee of $25.00 will be charged for all appointments cancelled without at least 24 hours notice. No future appointments will be honored until all fees are paid.
Late Drop-Off:
We accept all pets between 7:30-8:30 AM. Our day does not begin until all
our pets are in and secured.. Please give us a call if you are running late so we don't
fill your appointment.
Failure to call may result in having to reschedule your appointment
Late Pick-Ups: We close at 4:00PM during
the week and 3:00 PM on Saturdays.
There is a $65.00 late fee charged for picking up past closing unless other arrangements have been made.
Clean Up Fees: It is not the responsibility
of this practice to walk your pet or to make sure that they
have eliminated. We regularly have
problems with pets that
eliminate in the salon on a regular basis.
A $5.00 clean-up fee will be charged, per incident, so be sure your pet is exercised before the appointment.
Our Commitment to
Your Pet: It
is the responsibility of this grooming practice to provide you with the
best and most accurate information regarding you pet's health. Please join
our Blog-it's
Fun and Informative.
Puttin' On The Dog
410-744-3776
28 Bloomsbury Ave
Catonsville, Maryland 21228